bit too thorough

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Black Katz - www.blackkatz.com
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EmmanuelHull1951's review of Black Katz - www.blackkatz.com

“bit too thorough”

★★★☆☆

written by EmmanuelHull1951 on 04/04/2014

In some ways its a good thing that Black Katz were so thorough but asking to see my guarantors bank statements, as well as my own, was one step too far in my view. They themselves were very professional and friendly. But £150 admin fee is at the top end of what I wanted to pay. Plus making my folk go to the bank to get statements was unnecessary. Because of this I would definitely look with other agents before going back to them

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Andrewblack's Comment

Written on: 19/08/2014

Good Morning,
We are sorry that you felt we were too through but we must ensure that the tenant can meet all their contract obligations including financial. We would not, for example, want to put a tenant into a flat they could not afford as this would cause problems for all parties. Regarding the fee we do try and keep this priced competitively.
We do hope you use us again.
Regards,
Andrew Black

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