Rugs that are not waterproof! Terrible customer service

Derby House www.derbyhouse.co.uk
★☆☆☆☆
1.5
From 154 reviews
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110Fry's review of Derby House www.derbyhouse.co.uk

“ Rugs that are not waterproof! Terrible customer service”

★☆☆☆☆

written by 110Fry on 20/10/2015

I have purchased four turnout rugs described as 'waterproof' all horses were soaked through after one night of light rain!!! When I contacted derby house I was told I would have to send all the rugs back at my cost and that they would then test them all and decide what if anything they were going to do! I also reviews the rug on their website as I was shocked that all the other reviews had five stars... They never published my review!

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