Falling down on the job

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Everyone.net www.everyone.net
★★☆☆☆
1.8
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17.0% of users recommend this

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Zeke37F's review of Everyone.net www.everyone.net

“Falling down on the job”

★★☆☆☆

written by Zeke37F on 23/06/2017

I've been a customer for more than a decade. The quality has been going downhill for quite some time. If I had a nickel for every time I got the error "Last action failed, logout and login and try again", I could probably buy the company.

It's Slow. It has a 2-hour login timeout that you can't change. Simple actions (like deleting an email) fail all the time (see error message above).

Support is a joke. Phone support is simply not available, and email support takes days.

Even the sales support is poor. I had one email that had an expired credit card, and they unceremoniously cancelled my service. What was worse is that the URL I got for updating my payment info DIDN'T WORK. So my email was unreachable for two or three days.

The only reason this review is 2 stars and not just 1 is that the spam filter is not too bad.

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