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Asked by 8a7bb1e on 4th April 2014 Report this content
Scottish power changed my prepay meter as I am disabled and I am suppose to be paying direct debit. They haven't even told what tariff I will be on, they said they don't know yet. Why? It has been 6 weeks, getting worried.

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Answers (2)
Report this content tracey2010 Written on: 07/04/2014
There should be no reason why they can't tell you what tariff you are on. I honestly wouldn't trust them. Go on Uswitch and find a tariff that suits you. I'm with EDF and can't fault them. Will never use SP again.
Report this content oggie1 Written on: 10/04/2014
If they are supposed to be getting in touch with you via e-mail don't hold your breath. My advice is to ring them and don't take any excuses from them otherwise they will put you on a tariff and may not even tell you what that tariff is. Good grief if they don't know what tariff you should be on there's not but chance for the rest of us. Just keep badgering them that seems to be the only way. Good Luck