written by JasonHoward1 on 11/12/2017
I switched at the end of September 2017 and gave OVO my opening meter readings as soon as they asked for them. I also gave IRESA my final meter readings as requested. It's now December and OVO still haven't confirmed the opening electricity reading so can't bill me. I can't get my IRESA account closed and a refund of £100 because they say OVO haven't sent them the opening meter read. OVO blame Siemens, apparently. Both companies agree I as the consumer have done what was asked of me. It's no wonder more people don't bother to switch supplier.
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