14 months to refund my £1,000 on leaving

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NPower
★☆☆☆☆
1.1
3.0% of users recommend this

Nathanialb1950's review of NPower

“14 months to refund my £1,000 on leaving”

★☆☆☆☆

written by Nathanialb1950 on 27/07/2017

Where is the zero star! How can a company take 14 months to agree to refund you the £1,000 they owe you on leaving - and once agreed say it will take 28 days to get to you. On top of that do they pay you any interest - of course not. All it says is "in this instance our systems have clearly failed". From the other reviews on this site it appears its systems fail quite a lot.

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