written by 431Robertson on 23/02/2017
Used to be a customer but left following their constant price hikes.
Had an outstanding balance to pay and have been treated like a criminal by their customer service team.
They are unable to return a phone call to a landline, always ring from an unknown number and don't leave a message - then blame the customer for not getting in touch.
Stay away from them - there are far better energy companies out there and I would go as far to say I'd pay more to not use Npower, they are that bad. BE WARNED
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