written by JamesRead2015 on 02/09/2015
Very much the same experience Npower have no customer skills just reading off a sheet of paper, we have taken our case to the ombudsmen which n power still have not Upheld what they were supposed to do in the time frame they were given..... they offered compensation of £75 which i think was a joke let alone all the telephone conversations which we had on the mobiles while at work and at home in the evenings.N power even fitted the wrong meter into the house and still have not rectified the issue it seems its a take it or leave it attitude.... i have worked in customer services for years and NPower are a joke..... whatever the prices are to switch please don't consider.
As rated by our community of reviewers