Totally Confusing Payment System

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EDF Energy Electricity
★☆☆☆☆
1.4
8.0% of users recommend this

Dip8934's review of EDF Energy Electricity

“Totally Confusing Payment System”

★★☆☆☆

written by Dip8934 on 15/08/2016

EDF have this totally confusing billing system where they insist on using so much paperwork. They say you can pay an estimated amount quarterly which sounds fine but before you do this you have to send a meter reading each time which generates another load of paperwork to adjust the payments! If you agree to this way of paying the meter reading should only be taken once a year as it has already been estimated as to how much you are using over the year - hence the quarterly estimated charge. Grrrr

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