Slow & stressful

3.4 / 5
62% of users recommend this

Guest's review of Moonpig,


“Slow and stressful”

Written on: 19/09/2013

When I tried to create a card on my laptop the Moonpig website was slow to load and the button you select to personalise your card and to pay for your order do not always work and it took me 25 to 30 attempts before I
was able to select the card of my choice and then pay for it. Overall it took me 2 hours to produce a card that should have took me no more than half an hour. This was extremely time consuming, stressful and frustrating. However, once I eventually ordered my card the delivery service was good, it came on the date specified on the order and the quality of the product I received was to my satisfaction.

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