Problem Resolved Quickly

3.4 / 5
62% of users recommend this

pearshouse's review of Moonpig,


“Problem Resolved Quickly”

Written on: 27/07/2013 by pearshouse (1 review written)

Ordered 3 cards, 2 of them with downloaded photos and lettering that I had to compose myself. Unfortunately, I couldn't have pressed the confirm button, and the wording came out as the example on Moonpigs site. This I didn't know until the cards arrived.
When they arrived there was also marks inside2 of the cards as well as my 'cock-up'. I telephoned customer services and the Lady I spoke to was really helpful and sorted out my order for me with no problems at all, at no extra cost to me at all.
My order arrived really quickly the very next day. Ajob very well done Moonpig.

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