cost & damage

3.4 / 5
62% of users recommend this

robincookson's review of Moonpig,


“cost and damage”

Written on: 01/02/2013 by robincookson (1 review written)

moonpig conceal the added cost until one is well into the purchase
quote the card at £2.99
added cost £6.49

they charge £6.49 for post and service but do not have the care to put a cheap piece of protective card in the envelope to resist damage.
result and after reading reviews of damage my card is creased and the envelope is creased.

Robincookson's Response to robincookson's Review

Written on: 02/02/2013

phoned moonpig to suggest they use more protection for cards in mailing.
they are sending a replacement

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