Poor Quality & No Customer Service

3.4 / 5
62% of users recommend this

Farmerswifey's review of Moonpig, www.moonpig.com


“Poor Quality and No Customer Service”

Written on: 18/12/2012 by Farmerswifey (1 review written)

I ordered 8 personalised Christmas cards, two of which arrived with the card torn and marked. I have emailed Moonpig about this three times in the hope of a reprint in time for Christmas. One week on I have still not received a reply and have had to send out the torn cards. Considering the price I really would have expected better service, I will not be using them again.

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