2 Mother's Day cards NOT delivered.

Click here if this is your business
1.1 / 5
6% of users recommend this
Click here if this is your business

SoCalGuy93065's review of Blue Mountain www.bluemountain.com


“2 Mother's Day cards NOT delivered.”

Written on: 15/05/2014 by SoCalGuy93065 (1 review written)

I created a Mother's Day card the day before, and shortly afterwards received an e-mail saying "Your card will be delivered". Much to my surprise, on Monday (after the holiday had passed) I received another e-mail saying that my e-card somehow "wasn't complete". So I sent it a second time, and received a second "Your card will be delivered" e-mail - but neither one was delivered.

I complained to their "tech support" people (in quotes because I've never seen a more incompetent bunch of "support" people in my life) and got a robo-form e-mail reply from them, but it didn't address my question about why the first card wasn't delivered. An inquiry about the second one wasn't even answered. Based on my horrible experiences with them (not to mention ruining my Mother's Day greeting), I'd say avoid them like the plague.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0