GoECart - www.goecart.com

I want to begin by thanking GoECart for their timely and professional assistance helping rescue us what turned out to be a platform migration disaster. We have been a happy merchant of GoECart’s for years, pleased with the services being received. In an effort to cut costs, our company began researching lower cost options for our Ecommerce Platform. Our research led us to select a new platform and cost friendly implementation firm. The migration itself and the impact to our business was disastrous. Revenues, conversion rates and traffic plummeted, redirects were a mess, SEO appeared to be ignored – we were bleeding badly. The quality of support I experienced, both during and post migration was subpar at best and the results much worse.

In desperation, I contacted GoECart who stepped in right away and helped get our old website up and running and began repairing the damage. Their professional staff, expertise and responsiveness both during and after business hours was great, staying in constant contact and offering guidance wherever possible. Even more importantly, the time spent was not done to benefit their business or for pay, simply because they have heart for small business and a strong belief in partnering with their merchants. When evaluating solutions, it is so important to look beyond the monthly expense. In reality, lower cost solutions can cost much more than the monthly subscription debit taken from your bank account.

We've been using GoECart's 360 solution for two years. Overall we are very happy their eCommerce solution. GoECart's strong points are:

-Their 360 offering. If you are looking for OMS, CMS, Inventory management and more, GoECart offers this and more in one solution.

-Their very prompt response to requests for technical support. When we have a non-critical issue, we usually hear from somebody within a couple of hours. We've only had one critical issue and we heard back from tech support within a very short period of time. Their responses are professional, courteous and helpful.

-Their database. We have a very large catalog - more than 17,000 items offered in a wide variety of sizes, and other options. GoECart handles our catalog with ease.

Their weaknesses:

-The major weakness is in the amount of legacy code that exists in their system. A designer that doesn't have raw html experience will be frustrated trying to implement more contemporary design solutions.

-Overpromising deliverables. As noted above, we have a complex catalog. When shown our previous site, we were told that there would be no issues with implementing pricing and shipping in GoECart. That was a gross overstatement. There were and are significant kludges to make pricing and shipping work.

We have been a customer of GoECart Commerce Solutions since 2006. We have used their platform for our online store and back office with great success. I would encourage anyone looking for a successful online sales and service channel to use GoECart Solutions. Goecart made the transition and creation of an online presence very smooth. Their user interface is very intuitive and user friendly. If we ever ran into an issue they were just a phone call or email away. Their response time to our issues were always great.

Some of my favorite aspects of using GoECart Solutions is the USPS shipping integration. So you are able to print up shipping labels right from the order page without having to do any kind of export to a third party shipping program. They have robust reporting so you can drive sales to specific product pages when needed. Another favorite feature of mine is they also have a very wide array of coupons and promotional offers you can design in their discount manager and tailor them to your specific customer segments.

Overall our experience with GoECart Solutions has been outstanding. Not a single complaint about the platform, the company, or their employees. Everyone has been helpful from day one. The level of support you get from GoECart is unlike any in the industry.

The back-end administrative panel is super user friendly, anyone can use it. The site is very secure and safe and our customers were always comfortable ordering from our company.

In the age of instant connection everything is reviewed. From the food you eat to the doctor you visit, the "reviews" you need are always available in an instant. But, how many are real? How many are paid for? How many can you truly "trust?" WE are "real" people reviewing GoECart because GoECart has helped our business grow and become more efficient. We wanted to share our thoughts with anyone who has gone through what we did before we found GoECart. Below is our GoECart review.

My husband and I own a mid-sized retail ecommerce business since 2003. We have been through quite a few shopping carts and ecommerce platforms in the past and have come to know the difference between a good ecommerce solution and a bad one. Without hesitation, we rank GoECart as a good one. The best ecommerce solution we've had. We've been with GoECart since 2009 and have no intention of going anywhere else. Before GoECart, we were forced to switch our ecommerce platforms frequently. Anyone one who owns an ecommerce business knows how costly and frustrating that can be. The fact we have stayed with GoECart for 3 years now speaks volumes. Most online retailers have their horror stories to tell, and I can honestly say we have not had one bad story to tell about GoECart.

Ecommerce software platforms we've had in the past were less expensive than GoEcart, but ultimately they ended up costing us a lot more. Our past sites have crashed and been hacked. We lost sales and customer confidence. And we always had to pay someone to fix the problem. We have NEVER had any downtime with Goecart. Goecart is not the least expensive option out there, but feeling confident that the site is safe, secure and easy to use is totally worth it. You get what you pay for. We've had the less expensive ones, and in the end, it cost us more.

We now manage our own online store. Before, we had to hire developers and programmers. Past solutions required a lot more technical skills to do even the simplest things. It was like being held hostage. GoECart's backend admin panel lets you control EVERYTHING, from content and image placement to shipping and payments. It's basically 1 click easy. Sure you can use all the code you want but you can also use a very simple WYSIWYG editor for most of the backend tools you'll need. When shopping for a new solution, EASE-OF-USE was incredibly important to us. From the minute we looked at the GoECart demo store, we could understand and figure it out, even before our first training session. It was very liberating and empowering to finally be able to edit our home page and easily add products. GoECart does give you all the tools to do it yourself.

If technical support is important to you, GoEcart's is fast, efficient and with a personal touch. From the easiest questions to the most complex, they are handled professionally and quickly. We received one on one training from them at the beginning and every care was taken to ensure our store ran with ease. And still, if something comes up, when we call we are greeted by our first names. Hats off to Chris and Dennis in GoECart tech support. My husband even calls to see how the weather is in Connecticut (we're in California) and the call is always answered on the first ring, no hoops to jump through to get to them. My husband's only gripe is tech support does not have a toll free number but they told us it's coming soon.

All in all, do compare with the other providers, we did and we know we made the right decision to go with GoECart. Hope you find this authentic GoECart review helpful.

Amy & Tony, E-Retailers and "Real People"

I have to say GoECart's support is excellent, the staff is always ready to assist and is prompt and pleasant to deal with. They take the effort to make sure your issues are resolved first time. Never rushing and very personal. The Endicia shipping system is a huge help for my business. It is a time saving tool I cannot be without!

Every day computer user, reliant on my computer, married, a busy person, Entrepreneur, Online Retailer

Pros: Easy to use, Feature Rich, Merchandising, Outstanding Service, Site Search, Personalization, Ratings & Reviews

Cons: Overstock Integration Missing, Sears Integration Missing

I have evaluated the GoECart Mid-Market Solution. Below are some notable features of their mid market solution: 1. Very cost effective – high value for investment in the platform. Enterprise class advanced ecommerce features at a small business price. In my opinion this is the most impressive thing about GoECart. Generally you would have to go for an enterprise solution which can easily cost six figures annually plus boat loads more for implementation.

2. SaaS delivery model allows for easier, automatic upgrades. They do major upgrades at least twice a year.

3. Continues to build on inherent functions (site search, SEO, merchandising, social media, recommendations), providing increased value in total cost of ownership (TCO). Once again, if you are looking at solutions like Marketlive, NetSuite, Demandware, Magento etc. you must check out GoECart first. And, it's ways above the lower end solutions - both in product and services.

4. User-friendly and highly functional site management capabilities allow non-technical users to configuration and content easily.

Downsides: 1. They do not allow you to upload your own custom software code. So, you are dependent on them for any source code customizations. But, they do support your customizations for life.

2. The product is not suitable for large softgood downloads like Movies etc. You are better off looking at alternate solutions if that is what you are looking to do.

Goecart’s middle market solution is just what our business is looking for. We are new to Goecart and after looking for an Ecommerce Solution that was both affordable and effective we choose Goecart. With their intelligent SEO web pages our business has been able to be found more often in search engines. For our Canadian customers we needed a solution that is integrated with Canada Post Goecart even offers this feature! The platform backend is very easy to navigate- even for people who have very limited ecommerce knowledge. They offer additional training sessions that have been a great help to my team in acquainting themselves with our new ecommerce site. Goecart offers the solution to our demands.

Sporting goods and supplies is a very competitive market; the question we asked is how do we stand out from the hundreds of other sporting goods sites? The answer was Goecart, we wanted our customers to be able to find our products quickly and check out with ease. Goecart offers guided navigation that allows the customer to narrow down what they are looking for by; price, color, size, brand, ratings etc. and quickly get results without reloading the page. Along with their one page checkout everything is an easy process for our customers. With alerts that let us know when our inventory is running low, we have greatly reduced missed sales due to out of stock items.

As an online Florist we’ve been looking for more ways to get our product out there and reach more customers. After researching we came across Go E Cart, we were pleasantly surprised by their ecommerce solution. Although they could not provide us with a site design the set up was very easy. They have easy integration with Facebook, Twitter etc which was very beneficial in helping us reach out to more customers (and their friends network). They have this really cool feature that lets our customers enter their preferred delivery dates that we didn't have with our old ecommerce Solution. Loading new products and making changes to existing products was no problem with their easy to navigate back office. GoECart has offered our business a complete Solution and we are delighted to have GoECart as our new Vendor.

We have been hosting thevirginiamarketplace.com on GoECart for 4 years. They have been an outstanding partner providing excellent service and advice. The platform is highly reliable. It is feature rich, but still easy to configure. Their tech support guided our startup, worked with us on new releases and has always been available to answer our questions. Each year enhancements are added to the core product to provide a better customer experience and to increase our sales. I highly recommend their services to aspiring entrepreneurs or established companies.