Excellent Service on my Lacanche Cluny

I have owned my Lacanche Cluny for around 20 years. Towards the end of 2021, I wanted it serviced as I noticed what looked like a loose part in the gas oven which we don't use very often and I was also a little concerned about the seal on the electric oven - though I use that oven every day and have not had any problems. I called to make an appointment and spoke to a real person without waiting a long time. My appointment wait time was around 3 weeks - including the Christmas period. The engineer arrived promptly for the appointment on the promised day. He was friendly, knowledgeable and competent. He explained what the problems were with the device after checking it thoroughly. He was able to complete the necessary repairs and I received a written report detailing the work. He was both personable and professional and addressed all my concerns. He did a really thorough and excellent job - I was very pleased and happy with his work and attitude - couldn't have been better! Plus my Cluny is now ready for another 20 years and looks as good as the day I bought it.