Noella Gibbs cancelled lessons 3 times with short notice

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The AA Driving School, nationwide UK
★★★★☆
4.1
78.0% of users recommend this

Guest's review of The AA Driving School, nationwide UK

“Noella Gibbs cancelled lessons 3 times with short notice”

★☆☆☆☆

written by on 25/08/2022

Purchased 6 hours with the instructor Noella Gibbs. She cancelled my first lessons shortly after booking, then cancelled another one a day before and the last time I booked a lesson, she cancelled 10 minutes after the lesson was supposed to start. I had to speak to the AA support, and I think the only reason she cancelled last time was because they woke her up. While I was looking for her in the heavy rain like a dork.
Requested a refund and will never use AA again.

  • No

    Passed test -

  • berkshire

    Area/state/cities covered

  • Value For Money

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The Aa's Comment

Written on: 25/08/2022

We're really sorry to hear about your experience and hope you have since managed to speak with our live chat team so this can be looked into and fed back. They are available Mon-Fri 9am until 5pm.

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