A joke!!

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BSM, Nationwide UK
★★★★☆
4.3
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Elainerichardson's review of BSM, Nationwide UK

“A joke!!”

★☆☆☆☆

written by Elainerichardson on 26/01/2017

I am unable to comment on the instructors as we have yet to meet any. My son was bought vouchers for his birthday last September and has been trying to book ever since. Apparently there are no instructors free in this area....in four months? Happy to take the money though!! We have had poor customer service then...fobbed off every time, promises that managers will get back to us etc...still waiting. Simple fact is they have the money and have not delivered the service paid for.I think there's a name for that!!!

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    Passed test -

  • Lancaster

    Area/state/cities covered

  • Value For Money

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Bsm1's Response to Elainerichardson's Review

Written on: 30/01/2017

Hi, we're sorry to hear that we have not been able to locate an instructor for your Son to take his driving lessons using his vouchers. We hope that you have since spoken with our customer service team if not please get in touch via our website 'contact us' page, we'll be happy to pick this up and contact you to discuss further. Thank you. BSM

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