2 day instal taken 16 days still not finished

★★★★☆
4.5 / 5
88.8% of users recommend this
  • Value For Money

Stack226's review of Safestyle UK - www.safestyle-windows.co.uk

★☆☆☆☆

“2 day instal taken 16 days still not finished”

Written on: 16/05/2018 by Stack226 (1 review written)

Fitter turned up on the day on his own and he struggled carrying window frames up a ladder on his own. He stayed till gone 10pm said he would be back the next day. Only to get a phone call the next day saying be had been sent to Cornwall and wouldn't be ith us till the next day. He arrived at 6:30 pm and left at 9:30 pm. Job still not finished. He came back the next day (thursday) for an hour said he would be back to finish up on the Saturday well that was 2 weeks ago and we are still waiting. Numerous phone calls to safestyle to try to sort things out each with a long wait in a queue have also failed to sort it we have to wait until 4th June for someone to come round and asses the problem. We have made a huge mistake in putting our faith in Safestyle.

  • Value For Money

Safestyleuk's Comment

Written on: 31/05/2018

Sorry to hear about the issues with one of our fitting teams. We've not been able to locate a contract your contract details from the limited information that Review Centre provides, would it be possible to add your contract number to your review and I'll get this investigated?
Apologies again
Regards

Digital Team

Reply to this comment
Report this review
Was this review helpful? 1 0