Previously great company gone WAY DOWNHILL

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Perfecta Windows - www.perfecta-windows.co.uk
★★★☆☆
2.6
From 5 reviews
40.0% of users recommend this

AndyW9999's review of Perfecta Windows - www.perfecta-windows.co.uk

“Previously great company gone WAY DOWNHILL”

★☆☆☆☆

written by AndyW9999 on 22/05/2019

Long story short, used Perfecta several times over many years but family business bought by a national company and now quality of installation poor and after-sales support awful.
Didn't use dust sheets! - Poor attempt at clear up / cleaning up - greasy stain on curtain - damage to adjacent cabinet wood top.
'Support' dismissive, days later sent same installer round to clean up (which I'd already done of course!)....he attempted to clean curtail with a plastic cleaner/solvent which did not help!!
No offer of £ 'compensation'.....refused my suggestion that a £ good will gesture at least was appropriate.
Have recommended Perfecta in the past, will not use them again and will be warmimg people off rather than recommending in future!

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