Like everyone else. Initial window and door installation was excellent. Not the cheapest company, but was offered a 10 year warranty, UNTIL things started to go wrong. The after sales care is absolutely disgusting. No replies from emails. Staff dealing with our complaint just leaving. For over a year we have been trying to move forward with LDG. Our initial complaint that the door has faded. Apparently I have caused this by washing it with a mild detergent solution half a fozen times. The paint has started peeling off on the inside. Door leaks. Apparently none of this was considered by the manufacturer to warrant a replacement. It was pointed out by a spray company that it was pointless re spraying as the actual front (composite) door is bowed. Again contacted LDG and the reason that the door will not be replaced actually made me laugh - it is not bowed enough ????. So to come down one morning to the door wide open and my house freezing. I was particularly not amused at this latest change of events as I have 3 dogs. I advise people to shop around and save your money. A designated complaints department should be implemented as a matter or urgency. The last contact I had with LDG was in September when they stated that they would contact the manufacturers on 2nd Oct. Emailed beginning of Dec and once again no reply i have on numerous occasions requested CEO email or contact details, I was completely stone walled. I am now shopping around for a new front door. I am just so relieved that we didn’t employ them to build an orangey.

Lancashire Double Glazing is possibly the worst company we have ever dealt with. Four years ago they began work on an extension to our property and we are still sorting out the mess they left behind. Over a period of 18 months they returned more than 20 times to the leaking roof until we decided we had had enough and (successfully) sued them in court for breach of contract. They failed to co-operate with the directions of the court and even failed to turn up for the hearing. Despite what was promised in their fancy brochure and sales patter, we witnessed appalling examples of their workmanship, found their “project management” chaotic, and attitude of the management disgraceful.

This review is long overdue! We needed a new front door. Process from start to finish was very efficient. The salesman, measurer, fitter, contact from the office was second to none. We were informed every step of the way by text or phone call. There was no problem when we had to re-arrange the fitting date. Wouldn’t hesitate to recommend LDG

Excellent service. The team fitted all the new aluminium doors and windows efficiently. They look good and add to the quality of our premises. We will be using LDG again. Thank you

LDG have just finished a large porch on the front of our house in lytham , from start to finish everything has gone so smoothly. They applied for planning etc for us and apart from paying on time we havnt had to do anything . They turned up everyday they said and left the house spotless each night. We are so happy with the finished job