written by on 26/03/2014
Having just moved to our new house the doors on our porch were badly in need of replacing. Having had them replaced by G2S it has enhanced the front of our house. Having used G"S many times in our previous house and this one, the service and installation has always been first class. every time they fit windows and doors they always leave the site clean and tidy. An added bonus is the 10year guarantee.
written by Chog74 on 26/03/2014
When the salesman came to the house he was very professional, thorough and explained everything clearly so we were more than happy to proceed with a very good window deal. The lead time for installation was very short (3 weeks) and we were looking forward to having smart new windows. When the fitters arrived they got on with the job but one of them was shouting at the other a lot which was not pleasant, they didn't clean up after themselves after the first day so when we went into our bedroom we had to vacuum up lots of window debris and although we asked them to keep the doors shut because we have house cats, they didn't & consequently a cat escaped. On the second day they arrived to do the front door & upstairs bay window, again more berating of one fitter by the other. Early afternoon I heard another voice in the house so went to check & discovered the surveyor had come round as there was a problem with the bay window, the window had been made too small & would need to be remade, but they could fix it in place until Friday when the new window would be ready, it was then I noticed that all the architraves around the window had been split, but no one mentioned this. Obviously the surveyor called the office as I had a call straight away so I mentioned about the fitters lack of cleaning up after themselves & that they had damaged the architraves - the man said this was not acceptable & would get it sorted. The fitters got the window in temporarily & left for the day, but again they didn't clean up after themselves & there was debris all over the room which we had to clean up. The fitters came back on Friday to fix the new window in & left in the afternoon. We went out for a couple of hours & when we got back we noticed the trim round the outside of the bay was hanging off on one side & had lifted on the other, so called straight away to the office, who arranged for someone to come out on Monday to repair. On Monday morning a very pleasant fitter arrived to rectify the trim plus a scratch on another window, he was very displeased with the work that had been done & told me it was a very poor job with the fitters having bent the trim round the window rather than cutting it to fit, he tried to get it sorted but in the end said that the fitters would have to come back to do the job properly as he didn't want to bodge it & he called the office to advise them of this & said they would contact me to get it sorted........still waiting so am going to chase it up. Not impressed really, the fitters have really let the company down & have left a customer unhappy with the work carried out.
written by RitaBunny on 22/03/2014
Visited G2S showroom who were most helpful in assisting me to choose Composite front door Gave me very competitive quote which I accepted Fitter came and did excellent job installing new door and left everything clean and tidy Recommend them highly
written by eirwyn on 19/03/2014
Our property was fitted with Aluminium windows on a hardwood surround over 30 years ago. Despite the tarnishing of the aluminium they have stood the test of time. In the search to upgrade my windows with modern equivalent I checked out the national newspaper adverts for the G2S Group of companies. A visit to their website checking out the on line video and literature filled me with confidence that here was a company that would meet my requirements. The visit from their salesman was excellent. No pushy advertising or trying to baffle me with double glazing jargon, just straight forward facts on the merit of each type of window and the best cosmetic appearance to suit our property. We elected to go for ten windows in total - 5 sash up and down with tilt, 5 casement windows and a new door. We did bench mark other national and local suppliers but decided to go with G2S group (not the cheapest quote) based on the comfort feel they gave me (retired engineer) with their professional approach and quality product. The windows were ordered, and manufactured to a high standard and fitted within a month. Again the professionalism of their installation craftsmen stood out and the work was completed within four days very much to our satisfaction. The up and down windows have transformed the appearance of our property back to its original Georgian Style. We can thoroughly recommend and endorse G2S for meeting anybody’s glazing needs.
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