EXCELLENT fitters

★★★★★
4.6 / 5
96% of users recommend this
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270Gregory's review of Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

★★★★☆

“EXCELLENT fitters”

Written on: 31/07/2021 by 270Gregory (1 review written)

Fitters arrived on time, very helpful and polite. Had couple of issues NO GLASS and incorrect front door but the fitters were very professional explaining the glass issue (which was sorted the next day) and whilst they didn't know it was incorrect front door, as soon as we mentioned it, they were onto head office and very quickly got the issue sorted to our satisfaction.
The work done was of a very good standard, done in the agreed time, on the agreed date, product is VERY GOOD as expected as we had seen their work elsewhere.
Because of the quality of the product and workmanship shown we have now put another order in with Crystals for french doors (original order was for 3 windows and a front door).
VERY happy with the work/product - very good quality
We would have preferred to have been made aware of the issues with the glass prior to fitters coming even though it was resolved quickly (next day)can see that not all customers would have been quite as accommodating, especially as it meant that we were told that all work would be completed in one day, but fitters had to come back the next day to do the windows once glass available

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