Good job overall but poor communication

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vsrini's review of Crystal Windows and Crystal Home Improvements - www.crystalwindows.co.uk

★★★★☆

“Good job overall but poor communication ”

Written on: 26/10/2020 by vsrini (1 review written)

Good& clean job by team overall.
But taking out windows had brought down few brick courses in 3 of my rooms and was promised a free fix the following day. But I had to chase up for almost a week l, meanwhile due to heavy downpours water made its way through cavity walls making bedroom walls damp, carpet wet, damp stains on walls and odour in my kids bedroom which I’m still struggling to get rid of after a stressful few weeks which is a major down side of the job I had. But the window fitting itself was good job and even the building team did quite a professional job.

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