Delayed due to suveryor error

4.6 / 5
96% of users recommend this
  • Value For Money

Valver16's review of Crystal Windows and Crystal Home Improvements -


“Delayed due to suveryor error”

Written on: 03/03/2018 by Valver16 (1 review written)

After miraculously knowing 3 1/2 grand off original offer price we agreed to go with crystal as the quick turnaround offered and a recommendation. Timescale kept to with surveyor and original fit day to have 2 windows removed and a temporary window fitted and one old unit chucked back in as the new windows had been measured wrong. After several hours and the surveyor revisit and told units had to be remade. Fitters did there best to weatherproof the temp window and old unit. Week and a bit delay and attempt number 2 now fitting day in the snow. Can't fault the fitters for there efforts during the some 8-10 inches of snow of the 3 days. Overall happy with the windows just a poor sales offer and laughable goodwill gesture for the error and delay. Would I have other items done in future..? would need a good deal to want to return.

  • Value For Money

Valver16's Response to Valver16's Review

Written on: 03/03/2018

Knocking not knowing

Reply to this comment
Report this review
Was this review helpful? 0 0