Carter Glass Ltd, Rochford, Essex - www.carterglass.co.uk Review

Using Carter Glass was shambles. A terrible, terrible experience which I regret every time I have to look at the dreadful doors and windows they installed and the damage they caused in the process. I wouldn’t recommend them to my worst enemy. I have four box files of ongoing legal documents, surveyors’ reports and building control letters to show for it. It’s going to take me at least another two years to pay for the correction work to sort out the damage they did to my home. It’s heartbreaking. Every single day it’s heartbreaking.

I foolishly hired them not knowing they’d changed hands within the family. Apparently Junior has taken over the business from Senior, and thus the problems.

And a quick check of Carter Glass's free and publicly available company accounts at Companies House webcheck shows you the poor financial state of the business, so you can’t sue them for their shoddy work - you’ll win, but won’t get your money and expenses back, they’re too broke to pay out.

Do yourself a big favour and go with any one of the hundreds of other companies out there. Install the windows yourself if you have to. Save yourself the tears, hassle and expense this lot brought into my home