written by Muffin86 on 01/03/2016
Highly recommended from store to fitting, very pleased with my windows nice and cosy in my home now and saving on the heating bills now. Not the cheapest on the market but who wants cheap Windows. Friendly chaps, covered all surfaces to protect my wooden floors. Bottoms up keep up the good work chaps
written by Dunc330 on 18/07/2015
the windows and door look really good quality, and the fitters were very good and cleaned up after themselves well. the only faults are that one of the window sealed units has a bit of yellow duster inbetween the glass, and the unit in the door has a small scratch inside the sealed unit, i suppose i should have got intouch with Carriingtons and told them to change them.
written by Parrish182 on 08/03/2015
The installation of our porch was well executed and the fitters were polite and friendly. The only criticisms I have is that someone put the excess mortar from the build into one of my planters which contains a plant and I would have preferred a white downspout and guttering instead of the black which was fitted. Mrs Daw Stone Staffs.
written by PENCOB on 02/03/2015
Carrington windows are a very professional and friendly company.No pushy salesmen and they listen to what you want and not what they are trying to sell you.They turned up on time and got on with the job.They were very friendly and well mannered,did not ask for drinks and cleaned up after them.I am very satisfied with the replacement windows.Having used Carrington windows previously I was in no doubt that they would do a good job and at a very good price and the work was done very quickly after ordering. Mr Swann,Ilkeston
written by Janian333 on 25/01/2015
Turned up on time and got straight into the job of replacing a patio door. Very pleasant pair of lads and completed the job in under two hours. Cleaned up after them although there was not a lot of mess. The doors are very good quality and we immediately felt the benefit of a warmer room. The locks seem very safe and secure.
written by MartynWinterton on 23/11/2014
I knew exactly how I wanted my new windows to look and the Salesman got it down on paper and the Surveyor took great care in making sure during our discussion that he had it right. The job went according to plan apart from changing the installation day due to a job running over but Saturday suited us better and a quick measure to make sure, out with the old windows starting upstairs, new units in, minimum mess and what was taken out was cleared up outside and in, dust sheets down and although it tipped down with rain the cheerful fitters were efficient and got on with their job and we were soon warm and toasty fitting the curtains back. We seemed to be missing the keys but a quick call to the office and two keys per window arrived in a couple of days. I am proud and pleased with my A rated windows and think they transform my house from looking the same as the rest to standing out from the crowd. Would definitely recommend Carringtons and would certainly use again without hesitation.
written by bowler12 on 22/09/2014
Salesman fairly pushy but no more than you would expect. All arrangements prior to actual work professionally handled. We were kept informed throughtout. The work was done to a high standard and on time. We are very pleased with the result.
written by BrianandGlenda on 17/06/2014
Mr and Mrs. Hurst. Mansfield. We had a large Conservatory built by them about three years ago and we are thrilled with the job. Two of the windows did blow but they replaced them with no problem. We have recently had all new windows, a new roofing and door replaced on a porch/ small conservatory at the side of our house and we are very pleased with that too.The roof was very tricky for them as the orriginal base was not straightforward but they made an excellent job. In fact we are having more new windows at the front of our house later this year.
written by MrJGrant on 13/06/2014
The company is most professional from start to finish. The initial "Salesman" explained everything in detail without being at all patronising. The follow up visit by the surveyor was thorough without being longwinded. The fitters were very careful and quick, they were willing to explain the process and assured us that the process they followed was the most efficient and effective way of doing the job and this did indeed prove to be the case. At the end of the day the site was left clean and tidy, we have no qualms about telling others about Carrington Windows. Many thanks. Mr J Grant Derby
written by lynne.otter on 09/06/2014
Job well done,nice finish inside and out.Although there was damage on one windows and the bay arrived badly damaged,which should have been checked before sent out.It was all put right with no fuss the next day , could not fault customer service.The fitters were pleasant and made good any damage which was by removal of old frames, nothing was to much trouble.Advice was excellent given by a very pleasant sales woman.We are very pleased with the service and end result. Mr and Mrs Otter Stoke on Trent.
written by richstone017 on 06/04/2014
We are really pleased with the quality of the windows & doors which were fitted, on time, with the minimum of disruption. The standard of workmanship was excellent & the two fitters could not have been more helpful. Several friends have asked who carried out the work & have all commented on the quality of the product & fitting. Mr & Mrs Lugg, Stone Staffs
written by BarrintonBramwell on 03/11/2013
a job well done at a fair price, good product. Staff could have been a little bit more cheeful and less miserable but the actual practixal work was done fast and efficiently
written by DCrossNottingham on 29/07/2013
We shopped around before deciding to go ahead and buy from Carrington's. The Salesman who came round originally was terrific and it was him that made the sale. We are a little old fashioned and prefer salesman to be knowledgeable and polite, but not pushy and insistent. We didn't order straight away and unfortunately when we did decide to order the original salesman who had called had retired, but we still decided to go ahead. The patio doors were made and fitted, but unfortunately whilst fitting the doors, one of the windows shattered and had to be replaced. This did take a few weeks to sort out, which wasn't ideal, but it did get sorted and we are happy with the final result. We would recommend this company and would use them again, but hope that any future quotations are handled as well as the original.
written by on 06/07/2013
Answering a cold call 'phone call we asked for a qoute for replacement double glazed units. A salesman called, proficient but so in your face. We agreed the price and were told someone would call to measure up more exactly. A young man called, was so pleasant and helpful, and soon had all the measurements he required. Asking us if we had any queries he arranged for the new units to be fitted within just a few short days. Not after weeks, as we were expecting. On the day the fitting team arrived on the time stated. A father and son team - two nicer people you could not hope to meet, and so efficient working together. They did a good job and left our home clean and tidy. They are a brilliant advert for this company. To date we are delighted with the service and as all is still new - if the units live up to the quality of the installation - then we are so well happy. Carrington's even funded a deposit covering insurrance - never heard of that before. So Carrington - Thank you.
written by TheWaltons9 on 30/05/2013
Active blue glass roof fitted to conservatory as replacement to original plastic roof. This looks absolutely fantastic. Great to see the sky and the amount of increased light is amazing. The two installation guys were not advised how large the conservatory was so they had to return with another person the following day and they fitted the roof in one day working through adverse weather conditions. Would have like the roof to have been wipe down better on the inside. Anne and John Walton Worksop
written by stantongolf on 05/03/2013
We have previously had our bay window as well as others replaced and have now replaced the rear windows by Carringtons. We were extremely pleased by the fitting by Jim and his team and the efficiency of the work.Also very impressed by the way everything was left so tidy. We would have no hesitation in recommending the Companyto friends and family.
written by on 05/01/2013
very pleased with the professional attitude of the fitters and the standard worked to.Job well done,will be using Carringtons again to fit new external doors.Definitely recommend them for price and standard of workmanship.
written by on 06/08/2012
Very happy overall, no pushy salesmen, installation team were great (despite the bad weather) and no small detail was overlooked.Would definately recommend and will use again.
written by TheOBriens on 21/04/2012
We knew we wanted to buy two small PVCu double glazed windows and roughly how much we wanted to spend. So, when Carrington cold called us, we decided to invite them to quote. We told the salesman to quote best price, first time, with none of that 'I will just call my manager to see what we can do' nonsense. He did exactly as asked, the price was right, so we were on. The surveyor was polite and courteous and confirmed all details. Three fitters arrived, on time, on the appointment date. They were very professional, very neat and tidy and did an excellent job. I was shown all aspects of the new windows and left the keys. Outside was also left very tidy. I would be happy to recommend Carrington to friends and family.
written by Melvyn37 on 17/04/2012
with more than tweny five years in the construction industry we have uesed carrington windows for more than fiffteen of these years,we have always found them to supply top quality products and are great value for money, we have always found the hole set up from the sales manager,survey,administration,installation and the after care service to be second to none this is why we use carrington windows and will continue to do so..
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As rated by our community of reviewers
Katygoldstraw's Response to Dunc330's Review
Written on: 11/01/2016
We are sorry to hear that you have issues, however if you call in with your invoice reference number, we will be happy to replace your glass units as long as they are still within the ten year guarantee period.
Many thanks
Dunc330's reply to Katygoldstraw's Comment
Written on: 11/01/2016
Someone rang and I told them about the problems they said some else would call me to discuss the matter, unfortunately they never did call. I only get messed about once!!!
Dunc330's reply to Katygoldstraw's Comment
Written on: 11/01/2016
Someone rang and I told them about the problems they said some else would call me to discuss the matter, unfortunately they never did call. I only get messed about once!!!