written by TLee29 on 13/03/2023
Myself and my partner have had a fantastic experience with the team at Basfords. We dealt with a representative who ensured our sales and fitting was as smooth as possible. We have had loads of compliments already regarding our sliding doors. Would use again.
written by 65Gregory on 09/03/2023
Three years on from an issue with our roof glass, and still no solution from them. I pity the poor people who...occasionally...answer the phone.(The company will not get back to you in spite of promises) Lots of reviews around in a similar vein. We are about to take legal action against them. Don't go near them! If I could have left no stars, I would have!
written by Karensingh44 on 04/03/2023
Basfords have just completed the transformation of our house. We had a 1950s style house Along with a local builder who recommended basfords they have transformed our house we are so happy with the look we visited their showroom in Nottingham as we live in Leicestershire area we had around a 50 minute journey when we got to the showroom we was looked after given the right advice and agent did some visualisations of the house what it could look like with render and aluminium windows in a special ral colour which he chose for us. We had several quotes fast forwards was not the cheapest but certainly not the most expensive but for quality they were certainly the best we are so glad we chose these guys. The fitting was excellent, fitters did a fabulous job with no mess very respectful to our house they spoke to us at all times to see if we was happy A great asset to your company. We would recommend you to friends and family and have already. I see our job is on Instagram that made a smile.
written by Marisa356 on 24/02/2023
What a relief to find a great company on my doorstep ,first of all as a ex engineer i had done a lot of research on products . I knew i wanted origin products and Basfords had been voted by origin dealer of the year for the last 10 years . Good start then we visited 3 local showrooms and the showroom at basfords was far the best with a lot of other brands available. The knowledge of the sales staff was far superior and the advice we received on the specs of glass reinforced our confidence. We received a quote at the time of our visit comparing this to the other two company’s we decided to order with basfords. They were the cheapest for the same products ,their manager explained this was because they dont pay commission to staff as they were a Family business and they were a much larger concern with orign so had better discounts . We had a survey with the fitters came to fit our windows and bifold doors . Thanks to the representative in the office .
written by jamesmallard1966 on 08/02/2023
My friend next door just had her bifolds installed by Basfords. They look fantastic, I am currently in the market for some myself and possibly a front door also. She is of a prior generation and does not have a phone so I am putting this review on for her. She highly recommends Basfords.
written by Harthc159 on 14/01/2023
Orangery built by Basford windows Nottingham, but after that Basford windows will not honour a guarantee or reply at 11 emails, 7 calls to fix a leaking roof. Was told they do not have enough staff. No one available to fix the leaking roof at all! Got someone else in to repair it after 3 months of complete ignorance by Basford windows Nottingham...
written by Warren99 on 09/01/2023
We recently had our orangery completed by Basfords and cannot fault anything. The service from start to finish has been superb and we have already recommended them to friends of ours.
written by Gavinwood56 on 31/12/2022
Cannot recommend this company enough. Excellent Showroom and advice, good communication from the customer service representatives. Will definitely use again.
written by Chrisbacon on 28/12/2022
Had Basfords just before xmas fit our timberlook windows , These windows have transformed our house , the colour Cotswold grey looks great and we love the monkey tail handles . We are having a bifold door in the new year and will use these guys again . I would go into their showroom the staff are really helpful and i would say you get what you pay for , after visiting other places there were no comparison to the range and quality of the products . Thanks to all The Bacon family .
written by carlwatsonadam on 21/12/2022
Thanks for fitting our new front door , we love the aluminium look compared to our old composite door . Thanks to all your staff and happy Christmas . We will be back for our windows in the newyear .
written by thCooke67 on 17/12/2022
It makes a refreshing change to deal with a family company who are totally professional and deliver what they say. We have recently engaged Basfords for a large project with aluminium doors and windows to a newbuild we are currently undertaking. The fitters were exceptional Very tidy asked all the right questions how we would like the frames setting this was important as we are cladding on the outside . Sales was extremely helpful on the sales side with no pressure given all the technical specification we required for our structural engineer with the Gables and all the calculations for the energy side to our architect. We will Continue to recommend your company thank you .
written by Chrissummer on 08/12/2022
Thought i would write this to thank all at Basfords for a great job . We have had 2 sets of internal metal look doors and a bifold fitted thanks to the fitters who did a fantastic job to make the doors look like they were built with the house . Will use again we want a front door next see you soon .
written by Pennyward on 04/12/2022
Really happy with basfords thanks to all who made our project come together. After months of travelling around the midlands looking at different company’s and products we arrived at basfords on a Saturday morning. Thankyou for a great coffee and made us welcome the knowledge the team here had was first class as my husband is a engineer and to the detail we had lots of questions these were the only company to answer all of these on the spot . We had two glass corner sliding doors thanks to our architect ,one round window 20 plus widows and 3 bifold doors although the sliding doors took a few weeks longer than expected it was worth it . The fitters did a great job clearing up any mess and asking us at each stage how we wanting the frames setting. Thanks for keeping thin on track we will be recommending you and look forward to using you again . Penny and family.
written by JohnBromley on 02/12/2022
Basfords were contacted to replace all our windows and doors. We are extremely happy with the results. Competitive prices and never pressured us into making a decision. We will be using them again for our extension. Massive thanks to the Basfords team, and the lads for making such a nice job. Regards, The Bromley's.
written by harry.knee333 on 01/12/2022
A big thankyou from all of us . After a few quotes from local origin dealers we decided to go with Basfords, they were by far the most Professional company we visited, their Showroom was first class and had a lot of choice after speaking to the team who helped us choose the colour and specification including doing us a cad drawing and putting this on a pic of our house really useful. The windows look great and front door especially we get a lot of nice comments although we don’t want anyone local to have the same one. I have already recommended Basfords to family . Thanks to all
written by Themasm1986 on 28/11/2022
Excellent service from start to finish. Extremely professional and the windows look fantastic. I have already recommended to a friend. I am unsure why there are a handful if bad reviews. 100% would recommend.
written by Garywatson1967 on 27/11/2022
Our experience with our windows and bifold doors with Basfords has been first class. We ordered a unusual colour and they were the only company we had to go the extra mile and have a sample made for us to check . They had a really large range of different systems to choose from we had sliding doors 2 sets from sunflex and the whole house from origin. The fitters were very professional and left no mess , we were walked around the whole job before they left, also called to make sure we were happy . A great experience we would use again thanks to the team .
written by BarbraWinkler on 12/11/2022
From the first day we stepped into Basford's, the service has been nothing short of amazing. From the advisor in sales to the final payment, through each department the transition was smooth. Before we knew it, our lovely windows arrived and where installed and look fantastic! Its an A* from us here at the barn, thank you to everyone involved and Basfords for such a wonderful service. Kind regards
written by Dalrymple88 on 06/09/2022
Fab effort by the team on our new windows. Really lovely guys, and tidied up after themselves!
written by English93 on 05/09/2022
Did a whole house new windows, and they look great. Couple of frames had flaws/scratchs from the manufacturers, but basford's came out and fixed them real quick. lovely job.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers