written by kate_quayine on 15/09/2017
Delivery men knocked down our wrought iron gates!
We received our new fridge yesterday evening, having been incredibly excited and pleased with the service we had received from the Currys store in Hedge End, Southampton. This was quickly ruined when we found that the delivery men had not only been unbearably rude and unhelpful to the young man who'd been waiting to receive the delivery but also to the two small children who were also at the house. On top of this they have completely destroyed the gates at the end of our drive. These are wrought iron gates on brick walls and would not have be damaged easily, however these men have cleanly taken one side off of its hinges and pulled the brick walls apart. Following this the drivers refused to leave any formal documentation to say the delivery had been made with any names or vehicle registration numbers. Since this incident we have been continuously lied to by every possible office in currys and their parent company. We have two eye witness' that found the damage immediately and know the colour and distinguishing features of the lorry, however this does not seem to be enough for this company to take responsibility for the actions of their staff. I urge anyone to save yourselves a lot of stress and upset, not to mention the potential criminal damage that may occur to your home and shop elsewhere!
As rated by our community of reviewers