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Asked by NicolaF92 on 19th August 2016 Report this content
Why can't I buy a care plan with the Samsung Ecobubble washing machine? The 5 years guarantee that comes with it doesn't cover everything if the machine goes wrong. Thanks 

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Report this content dah0444 Written on: 19/08/2016
Bit confused.. what is not covered?. I have had 5 warranty before and used once with out problems. The company replaced all the electronics under warranty.
Asked by discussions1 on 6th November 2015 Report this content
Need help using Curry's essentials oven CBCONW12. Why does the grill element heat up when you put the oven on? It causes a burning smell.

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Report this content Cleo Written on: 09/11/2015
I have a new zanussi oven which does the same thing. I have had different ovens over many years and none of these have ever had the grill come on when the oven was heating up. I rang Zanussi as I thought it was a fault and they explained that the grill is used to heat the oven up quickly and then it goes off when it reaches the right temperature. I hate it and its a real pain, as sometimes you want to put something in whilst the oven is heating up but it will obviously just burn (found out the hard way before I realised the grill was coming on). I now have to wait until the oven is completely heated (lights goes off) before I can put any food in. I have not however, managed to sort out the timings yet, as it still cooks way faster than it should, so I am having to rethink cooking times.
Asked by joanmoody on 25th January 2015 Report this content
Do they take my old washer away and plumb in the new one? How much will this cost?

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Asked by rajain on 12th August 2014 Report this content
I am having a very bad experience from Currys store (Lake Side Thurrock) as well as Customer Service. After three rounds to the store, when I was ready to buy a display model fridge, the staff told me they cannot deliver it. After telling them that they had wasted a lot of my time and petrol, they agreed to arrange a delivery for which they would call and confirm the next day and asked me to make a payment.    It has been 4 days now and they have not confirmed a delivery date. (1) I cannot get through the store directly. (2) Customer services cannot get through to the store (3) Customer services say they cannot do anything more than sending a mail (which has been done twice). What do I do ?

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Report this content georgaline Written on: 13/08/2014
Hi, I take it this is the store you bought from West Thurrock Retail Park I did have a bad time with currys and ended up writing to them and sending it by signed for post. I would write to the store manger and their customer services, send it signed post and keep a copy. They ended up sending me vouchers as an apology but i really had to keep phoning them until I found a customer service person willing to help. Don't give up try "the dog with a bone mindset" its your money
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