written by zxMcAllister318 on 12/10/2016
Been using this company for around 7/8 months. Had a regular delivery of dog food, the price was the same for around 4 months, but then started creeping up each month. No email to tell me the price was increasing, just the standard email to say my order had been created.
Last month I emailed because I had paid quite a bit more for my dog food than the website was currently showing - was told prices fluctuate, but the price should hopefully stay low again in time for next months delivery, and if not, to contact them and they would see what they could do.
Low and behold, price shot up again in time for my delivery - a £7 increase over the price I paid a few months ago. After emailing them, was told there was nothing they can do about it. Customer services so unhelpful, subscription cancelled.
As rated by our community of reviewers