I could have written this on one of those audio forums but it's not my bag. I have been into music like many of you for years but recently I dragged out my dads record collection and bought some kit to play them on. Admittedly I went to eBay to buy a fair amount of it like the turntable amp and speakers but a friend in my office said to call Whest Audio based in West London regarding a crucial part and also get advice on setting up, buying new and used records and a general chat. General chat...the chap I spoke to which I later found out was the MD could talk the hind legs off a donkey! He was genuine and talked about music and life and that was it...yes nothing else. Well 2 days later I called again and this time asked if I could buy one of his products. The transaction with Whest Audio was like being in the USA. Really good, excellent service and really really friendly. James made it so easy and his advice was brilliant - 'check out Oxfam music' he said.. Well I put the Whest Audio PS.30RDT Special Edition phono stage into my system and can honestly say have NEVER heard sounds and music like the way it is now being reproduced. I have most things in my collection from the Carpenters to Radiohead to Ravel and John Coltrane. Even my old copy of Joni Mitchell - Hissing on Summer lawns sounded incredible to the point I wanted to cry or was that laugh with joy. Everything sounded so real and addictive. I can see why so many people recommend going to Whest Audio for music playback advice...or just a chat :) Of course I would recommend them but not just for their product range but also their service, advice and friendliness. If you are about to get back into vinyl records or are thinking about doing it...believe me it's a far better world than CD and MP3, check out Whest Audio in West London.