Do not trust Wickes.

A Nightmare as soon as the new kitchen project started, missing fittings and parts, no installation kit so i had to pay out for independent fitters to work blindly and do the best they can with no instructions.

I did ring up customer services the same week as the delivery as shelving weren’t delivered.

I rang customer services today as I’ve come to fit them after a fairly awful 2022 and was just passed on to different departments to get rid of me.

Wickes charged me £409 for a shelving unit that was just in 3 shelves, only 2 arrived with 1 damaged and both the incorrect length. Can’t be cut down because of the coating and won’t refund or replace as it was after 30 days.

£6000 for a kitchen and they can’t even sort out a shelf with aftercare.

I really wish I hadn’t trusted Wickes, i feel so let down.

I need a new bathroom this year, i sure won’t be going to Wickes for it or anymore of my DIY projects, I will take my money elsewhere.