Hard sell, poor quality. Terrible service

Victoria Plum - www.victoriaplum.com
★☆☆☆☆
1.2
4.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

McDermott405's review of Victoria Plum - www.victoriaplum.com

“Hard sell, poor quality. Terrible service”

★☆☆☆☆

written by McDermott405 on 28/02/2019

I wish I'd spent more time researching this company because my wife and I got suckered in by the panic-buy timer on the website, not realising it's a permanent feature rather than any genuine sale.

The products are visually quite appealing but poorly made. We had a toilet that doesn't flush properly, a basin drawer unit with loose drawers (because the pre-drilled holes were in the wrong place for the locking pins).

There was no assembly instructions for the shower enclosure and as a result the plumber damaged part of it. I was perfectly willing to pay for a replacement part except they DO NOT stock spares for any of their products (Even their own brands that aren't available anywhere else)

The only outcome out of any of this was an offer of a discount on replacement goods but I'd have to buy a whole new enclosure just to get a new rail.

They also ring up regularly to try and sell more tat

I will never use them again and would not recommend to anyone

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