Simply awful

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B&Q
★★☆☆☆
1.7
18.0% of users recommend this
  • Quality of service

  • Layout of shop

  • Value For Money

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GaryM12345's review of B&Q

“Simply awful”

★☆☆☆☆

written by GaryM12345 on 09/10/2018

If it could go wrong it did. Late deliveries, missing parts, minimal response from Homefit centre, appliances broken, rude fitter helped himself to cups of tea and use of our Alexa. Fitter took on all the electrics despite not being qualified & against B&Q policy. Fitter drilled electrical cable and left us with a live light switch for a week, this could have caused a fatal accident. Complaint was dealt with poorly from the start to end. The kitchen was fitted to a very average standard but I would recommend the quarts work tops, surveyor and fitting team.

  • Homefit Stafford

    Branch Visited

  • Kitchen

    Goods purchased & cost

  • Quality of service

  • Layout of shop

  • Value For Money

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