written by JohnnyJez on 02/01/2016
My family have been a loyal sky customer for 10 years. A few months ago they moved to Virgin because the deal was cheaper and the broadband speeds were much better.
Whilst the broadband is a step above, the TV package is so far behind Sky it's hard to take.
We have both a Tivo and Virgin Samsung box. The Samsung box is by far the most awkward system i've have ever used. Slow, lagging and the set up is a cheap knock off of it's competitors. I also asked it to record one program and a week later, it had recorded it but all it's repeats. This was a 3 hour program so nothing else could be recorded.
The Tivo Box is a little better, but very clumsy and fiddly. Whilst there is great choice on demand, the practicality of getting to is a real mission. The planner is also messy - recordings are dotted about and not easy to view. Again, it's slow compared to Sky and freezes often.
I have Sky myself and after trying Virgin, I wouldn't dream of changing. Granted it's a little more money each month, but it's so simple to use, i've never had an issue. Virgin Broadband? Yes, Virgin Media? Avoid like the plague.