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Asked by mellyboo on 30th June 2015 Report this content
I am wanting to purchase super chunky bright merino wool yarn, I bought some in November 2014 but hadn't bought enough for the project I am working on. My local store in Ripon North Yorkshire haven't had any more stock in and was told I could order online, but visiting their website there doesn't seem to be the facility to place any orders. Please can you advise on how I go about ordering more wool? Many thanks

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Asked by gaynorhughes on 15th January 2014 Report this content
Do you have a address for complaints regarding the coloroll memory foam mattresses please? I purchased 2 of these last year and already they have lost the memory, the first one was brought Jan and the 2nd Feb although were not opened until a month later so I do not have receipts. I wish I had not brought memory foam and should have known that the price of £99 each was to good to be true and it was, what a waste of nearly £200. - totally gutted

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Answers (1)
Report this content Snook Written on: 01/07/2015
Hopefully their website can help you, if you direct yourself to their return policy page.   If the products were not 'fit for purpose' (as yours clearly aren't) in my opinion you should be entitled to a refund, but you may have a struggle on your hands - Poundstretchers are not the easiest chain to deal with. However, I persevered with my problem, and contacted Trading Standards - you may wish to consider doing this if you are not satisfied. Good luck!
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