written by JaylanEnglish on 07/12/2016
Shopping at Matalan Merry Hill I purchased a glass bell covered candle. Unfortunately while struggling with bags I dropped the candle as I left the checkout. Obviously it smashed into small pieces. I asked a member of staff if she could help sweep up the glass. Her attitude was one of total annoyance, she never spoke or answered me as I apologised for the accident. Instead she laughed and shrugged her shoulders as if to say "tough luck". Yes, I agree it was my own fault, but it would have been nice to receive a small amount of sympathy and not to have been treated as a point of amusement by what I considered to be a very miserable, rude member of staff.
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