written by Vlm201280 on 10/09/2013
I called to query about a loan, they took all me details, asked for my card details so they could do a security check, the took £79.95 out of my account. When I called to complain they said, even though I did not take a loan, I was offered one, therefore I had to pay the money.
The girl was rude and stated "I should have read the T&Cs properly" and that "Although they didnt tell me about the fee, they didn't say I wouldn't be charged a fee"!!!
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Taylormummy1's Response to Vlm201280's Review
Written on: 25/11/2013
You must have had the same girl as me. She was rude to the point of arrogance and I felt like a second class citizen!
Bromley53's reply to Taylormummy1's Comment
Written on: 03/02/2014
Same one I had too