buggy website, always wants more money, bad customer service

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Fanning1959's review of Zoosk www.zoosk.com

“buggy website, always wants more money, bad customer...”

★☆☆☆☆

written by Fanning1959 on 09/06/2018

buggy website: the interface is full of bugs. sometimes it says error, sometimes it doesn't detect mouse clicks properly. You have to repeatedly do an action and eventually it navigates to the right place

always wants more money: even if you pay for it, it keeps offering you more buying options, like read receipts, tokens and profile visibility. You get the feeling they'll never be happy with how much money you are giving them.

bad customer service: zoosk login system is flakey at best, especially if you login with facebook. it doesn't set your password properly and won't send an email with a password reset. The first time I contacted zoosk customer service they replied. However their fix didnt work, and as soon as I emailed back saying I needed them to do something, I never heard from them again.

I would avoid.

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Woolybiker's Comment

Written on: 06/08/2018

I agree, it is poor.

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