written by JavionFitzgerald on 17/06/2015
I received my annual review and told they would be INCREASING my interest rates based on my credit score. I was shocked as I've been building my score and it has gone from poor to good. When I phoned to query the increase, it turns out that the increase was nothing to do with my credit score, as their letter states, but because they need to make more money. My score is now good enough to take advantage of a 0% balance transfer so goodbye Tesco! Oh and also they want to charge you to phone them if you have any questions.
Had problems with these guys during the time I was with them. Got them resolved in the end but it is a long drawn out process as you can't email them.
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