payment return unexplaned

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HSBC Credit Card
★☆☆☆☆
1.4
From 107 reviews
14.0% of users recommend this

  • Customer service

  • Value For Money

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happygirl1050's review of HSBC Credit Card

“payment return unexplaned ”

★☆☆☆☆

written by happygirl1050 on 15/04/2019

I had auto pay set up on this card on their web site and I made a payment on my card of $2000 well the payment returned with no explanation why,the payment never was sent to my bank and the card was blocked and I could not get into my account .no explanation from HSBC they said they see where it returned but do not see a reason.Why block me from my account and block the card.makes no sense and I never got an explanation , I did call and make a payment due to the block.why block some ones website access when they try and make payments I was told that it takes 14 days for the block to be removed ..I have had other issues with this website.customer service people are nice but are unable to tell you anything.strange .I will pay this card off and never use it

  • 1 year and over

    Used card for

  • No

    Loyalty scheme

  • Customer service

  • Value For Money

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