Useless

Click here if this is your business
ASDA Credit Card
★☆☆☆☆
1.3
From 228 reviews
8.0% of users recommend this

  • Customer service

  • Value For Money

Click here if this is your business

Drakebw1959's review of ASDA Credit Card

“Useless”

★☆☆☆☆

written by Drakebw1959 on 26/08/2017

Got an Asda credit card to get some cash back as do food shopping at Asda. Unfortunately if you try and use it to buy anything it often gets blocked.Today tried to make a purchase on John Lewis website and got blocked. They made no attempt to contact me to check it was a valid purchase and it took me 25 mins on the phone to Asda to get the block taken off my card. The call centre man asked me the same security questions over and over and even wanted to speak to someone else in the house over 18. No idea why as my husband was out. He was fixated on the postcode of my previous house that I lived in briefly 12 years aho. I have a good credit score and work as a teacher so I'd hate to know how they treat people without a regular income. I will be cancelling this card.

  • 1 year and over

    Used card for

  • Yes

    Loyalty scheme

  • Customer service

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 1 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account