I registered for this company for a *ahem* FREE 7 day trial. I was told I was not eligible as I entered a tiny bit of wrong info (a typo) so I corrected it and resent it and voila, I had an account. Once inside I saw it was very similar to another credit report website that actually gives it you for free on a monthly basis so I therefore decided it was pointless. I followed the links to cancel my account and then a few days later got a confirmation E-Mail and thought nothing off it ... Until I checked by credit card statement. They took 2 payments of £19.95 from my account, one for the "uneligible" registration and another for the cancelled "Free Trial" - I read the small print and it quite clearly stated something along the lines of "Free 7 day trial then £19.95 a month there after unless cancelled before the end of your trial" I am now unable to get in touch with the company as they wont speak to me since I don't have an account, I have therefore raised this issue as unauthorised transactions with my credit car provider who are (hopefully) acting accordingly. Avoid this company at all costs! Rip off merchants!

As the previous reviewer said, they took out money from my account after they were unable to provide me with information about my credit rating… bad customer service. Really taking their time to sort out this problem. They don't seem to mind taking my money, though...