Bad customer service

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ProCook - www.procook.co.uk
★★☆☆☆
1.9
From 7 reviews
29.0% of users recommend this

  • Value For Money

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Ashanti488's review of ProCook - www.procook.co.uk

“Bad customer service”

★☆☆☆☆

written by Ashanti488 on 19/12/2020

I bought two items from Procook on Amazon's site (they were sold and dispatched by Procook) and had them sent to my daughter. The courier made a mess of the delivery and were no help when I tried contacting them (they use an automated bot for their help). I tried contacting Procook and got a useless cut and paste reply telling me to go back to the courier.

Things often go wrong in life, it's how a company deals with problems that matter. Procook took no interest in my problem.

I won't be using them again.

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