Great customer service

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★★★★☆
4.1
From 8 reviews
75.0% of users recommend this

cbKerr252's review of Contact Lenses - www.contactlenses.co.uk

“Great customer service”

★★★★★

written by cbKerr252 on 16/06/2014

I have been buying contact lenses from this company for years. All of my orders always arrive on time, the customer support staff are so helpful and with my last order I made a mistake. I ordered two separate items on the same day and wanted both to be delivered via One Day Delivery.

Today, I actually received an e-mail from www.contactlenses.co.uk and they told me about this mistake and said if I wanted then they would turn these two orders into one order with One Day
Delivery (so I would be refunded £5). I called the Customer Service line about this and they did it so quickly, professionally and politely.

As well as this, the soft contact lenses are decent quality and are little as £8. Great value items and quick deliveries.

  • Value For Money

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