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Featured Reviews in Travel Accessories

Roncato - www.roncato.com

★☆☆☆☆

written by ChipDerm on 21/09/2022

We purchased a hard shell suitcase. We used it once. During that use, the wheel fell off. When we opened the case and looked behind the lining, we could see the nut in the case, meaning that the nut had simply wound itself off the wheel. Not a huge deal, problems happen during assembly, I'm sure their warranty covers this and Customer Support will help us out, or so I thought. After submitting pictures of a used-once, totally undamaged case, their customer support told us that the wheel was… Read Full Review

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Carlton www.carltontravelgoods.com

★☆☆☆☆

written by Anjana.Nair on 20/01/2023

We bought a travel bag from carlton 4 years back.The shop we bought it from has closed and the vip team has not maintained a database of the customer records.They say that the product we bought was made in 2016 while we purchased it in 2019 and so their 5 year warranty is nil.We do not understand their logic and frankly we will not be buying any more carlton products and advising others to do the same… Read Full Review

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First Luggage www.firstluggage.com

★☆☆☆☆

written by Happilyretired2021 on 02/07/2022

Too long a story to get into but basically every other bad review on here is correct they took our luggage then did not delivery it at any point during our holiday meaning we were on tour in Scotland with only the clothes we stood up in. Had to purchase essential items to get through the holiday which was ruined. Cases returned to our house in a battered dirty state - had they played football with them?? Would not recommend to even my enemies - there are other better companies out there!!… Read Full Review

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Antler www.antler.co.uk

★☆☆☆☆

written by Corbett226 on 02/12/2022

Informed over a week after my order that it could be a further 14 days (!!) to receive my item. This should have been delivered within their agreed 3-5 days policy. Only response from me raising this as an issue was "feel free to cancel the order" Terrible customer service for a business trying to be premium… Read Full Review

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