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Carlton www.carltontravelgoods.com

Written on: 22/10/2019 by Delaneyqf405 (1 review written)

Purchased a Carlton 78 BLk Reflex bag in India, which came recommended by a store owner and was told has a worldwide guarantee. On our first use, before even arriving at the airport, the back had torn. Reached out to VIP/Carlton, whose contact service is limited to India. After initially promising a replacement, they went radio silent. Do yourself a favour - purchase any other better brand out there than from this company and terrible quality product… Read Full Review

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First Luggage www.firstluggage.com

Written on: 13/08/2019 by curbie (1 review written)

DO NOT USE THIS COURIER SERVICE. Not only do they NOT respond to emails they also DO NOT RESPOND to phone calls either. They were to send me my luggage from the airline and said that it was on its way to me on a Friday and that I would be receiving on the Monday (After having spoken with someone on the Friday, Saturday and Monday morning who said that I would be receiving it that day). It never came. When I finally got a hold of someone on the Tuesday, they said it only got sent out on the… Read Full Review

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Tripp - www.tripp.co.uk

Written on: 05/04/2019 by SeasonedTravellerTanz (1 review written)

1 bought Absolute lite II, large case then bought the other 2 for the set Med and Cabin. Have used the large several times no issues. First time I used the med case the 1 set of wheels came off in transit through airport ..... I contacted Tripp, they were apologetic and offered a replacement - excellent. As I'm out of the country Ill have to arrange it when I'm back home. But so far they have been very positive with their replies and assistance. Bought suitcases because of dislike of… Read Full Review

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Antler www.antler.co.uk

Written on: 31/10/2019 by ekKearns1961 (1 review written)

I bought an antler suitcase hand luggage for my holiday to Spain. The crew put it in the hold as it was a busy flight. Next trip to Glasgow and as I was going up and down stairs the handle refused to move up and down which made travelling very awkward!! In October I took it back to the shop I bought it from. Antler, Junction 1, Belfast. The sales assistant called someone from the back. Presably the manager. I was told the cabin crew bent it!!! HELLO ONE JOURNEY. Her attitude to me was rude and… Read Full Review