written by on 25/11/2016
Great idea, being able to compare venues, prices, offers and facilities all in one place however in practice.....
You are generally waiting around for Meetings Booker or venues to get back to you - Not a good service for last minute bookings. You put through all your requests and it gives you the price, it then sends it to the venue to either accept or decline. Once accepted it takes a deposit payment of around 20%. You are then due to make your balance payment 7 days before the event, it isn't clear if they will take the payment or you have to pay it yourself so you get venues calling you huffily claiming you haven't paid and threatening to discontinue your booking despite having received an email from meetings booker saying the balance payment had been taken! The venue is able to add on any charges it likes for your original requests (which you would have assumed would have been included in the price given. THIS IS NOT CORRECT.) So you are given the price for your meeting say £250 and then 3 or 4 days before event are told the piece of av equipment or whatever is at extra charge and you now owe an extra £150 on top! I don't know about everyone else but I expect to pay the price I am quoted, being told you need to pay x amount and then the venue will throw on top any charges they so choose is of no use to me whatsoever! Especially as you have by then signed a contract and paid your balance amount so you don't have a leg to stand on! I won't be using again.