Budget Van Insurance Reviews - www.budgetinsurance.com

★★★★★
4.5 / 5
92.6% of users recommend this
  • Customer service

  • Value For Money

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Budget Van Insurance - www.budgetinsurance.com
Budget Van Insurance - www.budgetinsurance.com

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Latest Reviews

★★★★☆

“Friendly. Easy to use and competative”

Written on: 13/05/2019 by Barbarac1 (1 review written)

Competitive price. Friendly on the phone. Easy to use. My first time with Budget do early days… Read Full Review

Customer_Team's Response to Barbarac1's Review

Written on: 14/05/2019

Hi,

Welcome to Budget Insurance! It is great to hear that you are happy with your policy and our service.

Many Thanks,
Budget Insurance

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★★★★★

“Great customer service ”

Written on: 07/05/2019 by Charmaine1981 (1 review written)

Budget came out cheapest by miles compared to other insurance companies. The website was easy to navigate and insurance was in place within minutes. A few days later, I received a call from the customer service team to make sure I was happy with everything, and to let me know they located my no claims , because of this I didn’t need to send evidence. This is a 1st for me. Customer service team was very friendly and informative… Read Full Review

Customer_Team's Response to Charmaine1981's Review

Written on: 08/05/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

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★★★★★

“Cannot fault them.”

Written on: 06/05/2019 by Davisn140 (1 review written)

Price,ease of form filling all added up to a good purchase from Budget.. I would put them top of any list when looking for insurance… Read Full Review

Customer_Team's Comment

Written on: 07/05/2019

Hi,

Thank you for your review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Good service at much cheaper rate than my old insurance !”

Written on: 03/05/2019 by Shields457 (1 review written)

Easy to deal with and very positive experience with live person follow up; much cheaper than my existing policy renewal was for exactly the same terms. Very easy to go though the web site to see what was included or not and offered options but wasn't pushed into taking any of them. Service centre on line for documents is easy to use and saves lots of paper… Read Full Review

Customer_Team's Comment

Written on: 07/05/2019

Hi,

Thank you for your 5 star review. It is great to hear that you found our online journey easy to use and our service.

Many Thanks,
Budget Social Media Team

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★★★★★

“Good cover, Good price, Good service.”

Written on: 02/05/2019 by Stusmrs (1 review written)

We were comparing this insurance cover for my husbands van, to our previous insurance and it was a much more affordable price than other companies. The application form was easy to fill in,with choices of extras as needed and it is reassuring to have roadside recovery included as part of the package. We have already had a courtesy call to check that we are satisfied,which is something you don't always get from other companies. This small act has made us feel we are not just a number, and are… Read Full Review

Customer_Team's Response to Stusmrs's Review

Written on: 03/05/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

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★★★★★

“First class ”

Written on: 10/04/2019 by Huck1970 (1 review written)

Straight forward and quick thanks… Read Full Review

Customer_Team's Response to Huck1970's Review

Written on: 11/04/2019

Hi,

Thank you for your review. It is great to hear that you found the process of setting up the policy quick and straight forward.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Excellent price ”

Written on: 10/04/2019 by GracieOliver266 (1 review written)

I saved over £150.00 on my renewal from my previous insurer, withe the same options… Read Full Review

Customer_Team's Comment

Written on: 11/04/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Great service ”

Written on: 06/04/2019

I really like budget insurance as it suits my budget and it's easy to manage. The staff are all very helpful… Read Full Review

Customer_Team's Comment

Written on: 08/04/2019

Hi,

Thank you for your review. It is great to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“van insurance policy”

Written on: 02/04/2019 by KarissaHutchison (1 review written)

The policy was as inclusive of any of the others I was offered. Easy to arrange a courtesy call the next day for confirmation and best of all cheapest on offer. A+. Definitely recommend using in the future… Read Full Review

Customer_Team's Comment

Written on: 03/04/2019

Hi,

Thank you for your 5 star review. We are pleased to hear that you are happy with the amount of cover provided and that you received a welcome call.
We look forward to your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Great customer service ”

Written on: 02/04/2019 by Flower1982 (1 review written)

Applying on line was easy and simple a lovely customer service call followed after to check all was ok would definitely recommend to family and friends… Read Full Review

Customer_Team's Response to Flower1982's Review

Written on: 03/04/2019

Hi,

Thank you for your review and recommednations. It is great to hear that you found the process of setting up the policy easy.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Excellent customer service”

Written on: 01/04/2019

Used this company before and always very well informed of any further information required whilst setting up the policy.would reccomend to others for great service and competitive prices..well done budget… Read Full Review

Customer_Team's Comment

Written on: 02/04/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with our service and would recommend us to others.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“The fastest insurer so far”

Written on: 29/03/2019 by 41Edwards (1 review written)

I have used many insurers throughout the years and despite never had issues with any of them, I was wondering when the time will come, in this modern era, to see insurers passing the NCD (No Claim Bonus Discount) info between themselves, instead of bothering us, the insured? We have credit history and bunch of other data that companies are using, but still have to phone/email your previous insurer and chase them for NCD certificate. Budget insurers are the first to actually do the check… Read Full Review

Customer_Team's Comment

Written on: 01/04/2019

Hi,

Thank you for your review. We are pleased to hear that you are happy with our service.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Very good friendly service and great quotes”

Written on: 29/03/2019 by 475Neal (1 review written)

Affordable insurance… Read Full Review

Customer_Team's Comment

Written on: 01/04/2019

Hi,

Thank you for your review. It is great to hear that we could offer a policy that suits your needs at a competitive price.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social Media Team

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★★★★★

“Easy application process, competitive pricing”

Written on: 27/03/2019 by AmaniWalton456 (1 review written)

Very easy online application process, excellent competitive pricing, no admin charges to change policy & very good customer service. Not made a claim so unable to comment on that. Otherwise would highly recommend… Read Full Review

Customer_Team's Comment

Written on: 28/03/2019

Hi,

Thank you for taking the time to share your experience. We aim for 100% customer satisfaction and it is nice to know that we have achieved this with you.

Many Thanks,
Budget Social Media Team

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★★★★★

“my van insurance”

Written on: 25/03/2019 by boomerattack (1 review written)

very pleased very easy to work with , I got a amazing deal half the price of last insurer . I would reckonmend to my friends… Read Full Review

Customer_Team's Response to boomerattack's Review

Written on: 26/03/2019

Hi,

Thank you for your review and recommendations. It is great to hear that you have found our process easy.

Many Thanks,
Budget Social Media Team

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★★★★☆

“very good service”

Written on: 11/03/2019 by AdrienneMaloney95 (1 review written)

very good service but no rewards for loyalty its a shame I had to leave then come back the following year to get the best deals… Read Full Review

Customer_Team's Comment

Written on: 12/03/2019

Hi,

Thank you for your review. It is great to hear that you are happy with our service. Apologies for any inconvenience the renewal process has caused.

Many Thanks,
Budget Social Media Team

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★★★★★

“quick and easy ”

Written on: 10/03/2019 by Carr324 (1 review written)

All done and dusted in about 10mins and great price too,happy days!!… Read Full Review

Customer_Team's Comment

Written on: 11/03/2019

Hi,

Thank you for your review. It is great to hear that you are happy with your policy and found the process easy to follow.
We look forward to keeping up the 5 star standard and your continued custom.

Many Thanks,
Budget Social media Team

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★★★★★

“Excellent service with great price”

Written on: 08/03/2019 by DaisyHealy (1 review written)

Got a phone call confirming infortaion. Turns out the vehicle I had entered was wrong although the reg was correct, the lady changed my details and found the correct vehicle which resulted in a refund to me. Helpful service and without that follow up call I'd never have known. Would 100% recommend this company… Read Full Review

Customer_Team's Comment

Written on: 11/03/2019

Hi,

We work closely with our representatives in order to provide 100% Customer Satisfaction and we are pleased to hear we have achieved this with you.

Many Thanks,
Budget Social Media Team.

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★★★★★

“BUDGET DAZE”

Written on: 08/03/2019 by Simmons268 (1 review written)

I can't believe the value for money offered by this company. I looked carefully to ensure like-for-like van insurance and ended up saving the equivalent of a day's pay on my current policy. The polite call from the service centre to check I had received my documents and I had all I needed was appreciated. Looking forward to spending the money I've saved on improving the business. … Read Full Review

Customer_Team's Comment

Written on: 11/03/2019

Hi,

Thank you for your 5 star review. We are glad to hear we have provided you with a policy at a competitive price and that we have provided you with a policy that suits your needs.

Many Thanks,
Budget Social Media Team.

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★★★★★

“best ”

Written on: 06/03/2019 by jaHickman92 (1 review written)

I got quoted online and i find budget quoted me for the same insurance a lot more let . Thank you Budget . Highly Recommend , great customer service… Read Full Review

Customer_Team's Comment

Written on: 07/03/2019

Hi,

Thank you for your 5 star review. We are glad to hear we have provided you with a policy at a competitive price and we appreciate your recommendations.

Many Thanks,
Budget Social Media Team.

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