Poor online customer service, never got a reply

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Jane Norman
★★★☆☆
2.9
From 243 reviews
58.0% of users recommend this

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Georgewg169's review of Jane Norman

“Poor online customer service, never got a reply”

★☆☆☆☆

written by Georgewg169 on 21/05/2014

First time I wrote to Jane Norman with a request to provide me Returns Department contact details. I've got my well going online business and I am planning to open second hand shop with Jane Norman clothing only. Totally I have contacted them 3 times, no reply yes or no, just complete ignorance. Still waiting... Has written a complaint about this excellent service, I hope one day I will receive a response.

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